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Shipping Policy

During Slashed Prices and Heavy Discounts

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Delivery will take approximately 3 weeks. We are trying to make it faster but for now, please have patience.

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Domestic Shipping Rates and Estimates

 

We offer shipping all over India for any product bought through the Artplate website. Free shipping applies for orders above Rs 1000. Otherwise, we charge a shipping fee of Rs 100.

 

 

How do I check the status of my order?

 

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. We use Delhivery as our Shipping Service. You can use their website to track your order.

If you haven’t received your order within 14 business days of receiving your shipping confirmation email, please contact us at artplateindia@gmail.com with your name and order number, and we will look into it for you.

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Refunds, returns, and exchanges

 

For returns, cancellation and refunds refer our return policy page.

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at artplateindia@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at artplateindia@gmail.com.

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